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Privacy & Safety

Credit card security

The security of our users' sensitive data is of extreme importance to us,  Ella Oceania & Co and Wix we are 100% committed to protecting it.

Wix is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant.


The PCI DSS is an information security standard for organizations or companies that accept credit card payments. This standard helps to create a secure environment by increasing cardholder data, thus reducing credit card fraud. For more information about PCI compliance click here. 


​Customer information

Please be assured that all of the information that you share with us is private and confidential.  At no time will we share, rent, or sell your personal information without your consent.


Ella Oceania may use the information that you provide to inform you of new goods and services via email. If you prefer not to receive these emails, please click the unsubscribe link at the bottom of any Ella Oceania email you receive.

Email Communication


It is the policy of Ella Oceania to send our customers emails throughout the purchasing process and other newsletter emails advising of new stock deliveries, sales, and/or other information that we deem of interest to our customers.  If you do not want to receive emails or other mail from us, please unsubscribe by clicking the unsubscribe link at the bottom of any Ella Oceania email.


Cookies are widely used on most major websites.  Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your web browser to enable our systems to recognize your browser and to provide features such as remembering that you have logged in already and storage of items in your shopping cart between visits. 

Terms of Use

The name that will appear on your cardholder statement after purchase will be Ella Oceania Clothing & Co. We hope you enjoy your shopping experience and even more so your newly purchased items.  By visiting or website www.ellaoceania.com you accept these conditions so please read them carefully.

Use of this website


In order to shop with Ella Oceania online, you will be required to register to use some of the features on this Site.  When you register, you are required to provide information about yourself that is true, accurate, current, and complete in all respects.  Should any of this information change, please notify us at suport@ellaoceania.com


​Your Account


In consideration of your use of all Ella Oceania offers, discounts, and promotions, you hereby represent that you agree to provide true, accurate, and current information about yourself as prompted through the site's registration.  If you do provide details that are untrue, inaccurate, not current or complete, Ella Oceania Clothing & Co has the right to suspend or terminate your account and refuse all current or future use of the site.  If you use the site you are entirely responsible for maintaining the confidentiality of your access including but not limited to, your account registration, password, and restricting access for any person other than yourself, to your computer.  You agree that you accept responsibility for any and all activity that occurs under the use of your account and password.



This website is owned by Ella Oceania and all content included in this site, such as text, graphics, images, data compilations, and software is the property of Ella Oceania and is protected by New Zealand and International Copyright laws.  All trademarks, brands, and names appearing on this site are the property of their respective owners.



Ella Oceania Clothing & Co logos are registered trademarks of Ella Oceania in New Zealand.  Ella Oceania trademarks may not be used in connection with any other product or service that is not Ella Oceania or in any other manner that is likely to cause confusion among customers or discredits the Ella Oceania brand.

Product descriptions and color


Ella Oceania strives to be as accurate as possible when describing the products featured on the site.  However, Ella Oceania does not warrant that the product description or other content on this site is 100% accurate, reliable, or error-free.  Please note that there is room for minor errors or discrepancies.  If a product offered on Ella Oceania is found to be not as described, it is your responsibility to return it in an unused condition for a full refund, credit, or exchange.



Except where noted otherwise (e.g. sale pricing) the price displayed for products on Ella Oceania represents the full retail price listed on the product that is either suggested by the manufacturer or supplier or estimated by Ella Oceania in accordance with the standard industry practice. Despite our best efforts, there can be incidents of -  If an item has been incorrectly priced at lower than its correct price, we will contact for instructions before shipping or cancel your order and notify you as a result.


​Online Promotional Vouchers

Online vouchers assigned for promotional use exclude putting money towards lay-bys & exchanges. Purchases must be over the amount specified as per promotion. Ella Oceania Clothing & Co can choose the date range & can choose the exclusion of collections. One voucher per purchase per person. Always excludes sale items.

Payment Methods

- Credit / Debit Cards
- Offline Payments

- Afterpay & Laybuy